Support

Help with When did I…?

Need help with reminders, purchases, or something that does not look right? Email us and we will take a look.

Contact

For support, account questions, bug reports, or accessibility issues:

support@when-did-i.com

Include your device model, iOS version, and a short description of the issue if you can. That usually helps us resolve things faster.

How do I restore Premium?

Open the paywall or Premium area in the app and use Restore purchases. Make sure you are signed in to the same Apple ID used for the original purchase.

Notifications are not arriving

Check that notifications are allowed for the app in iPhone Settings. Then open the app and confirm reminders are turned on for the routine you want to track.

Does the app require an account?

The app is designed to work locally on your device. If account features are introduced later, they will be described clearly in the app and in the privacy policy.

Can I delete my data?

Routine data is stored locally on your device. Deleting the app removes local app data from the device, subject to Apple's normal device and backup behaviour.